Refund Policy
Your satisfaction is our top priority at FitJourneyPlanner.com. Please review our refund policy for details on how refunds are processed.
Eligibility for Refunds
- Refunds are available for services not yet rendered within 14 days of purchase.
- Custom plans that have been delivered are non-refundable.
- Subscription cancellations must be made before the next billing cycle to avoid charges.
How to Request a Refund
To request a refund, please contact our support team at beihetech@outlook.com with your order details and reason for the request. We aim to process all refunds within 7 business days.
Exceptions
Refunds will not be granted for the following reasons:
- Change of mind after plan delivery.
- Lack of usage or results from the plan.
- Requests made beyond the eligibility period.
Contact Us
If you have any questions or concerns about our refund policy, please reach out to our support team at beihetech@outlook.com.